You may request a return within 10 days from the date of delivery. The item must be unused, in its original packaging, and in the same condition as when you received it. Certain products, such as perishable goods, custom-made items, or intimate goods, may not be eligible for return. We will clearly state if an item is non-returnable on the product page. To initiate a return, please contact our customer support team via [email/phone] within the specified return period. Provide your order number, a description of the item(s) you wish to return, and the reason for the return. Our customer support team will guide you through the return process, including providing you with a return shipping address if necessary. Please ensure that the item is securely packaged to prevent damage during transit.

This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be issued to your original method of payment, or an alternative method as agreed upon.

Shipping fees, if applicable, are non-refundable. Any item not in its original condition, damaged, or missing parts for reasons not due to our error may not be eligible for a refund.

If you wish to exchange an item for a different size, color, or alternative product, please contact our customer support team. We will guide you through the exchange process and provide you with any necessary information.

Please inspect your order immediately upon delivery and notify us of any damaged or defective items within 7 days. Provide us with clear photos and a detailed description of the issue, along with your order number. We will assess the situation and provide a suitable resolution, which may include a refund, replacement, or repair.

Certain items, such as clearance or discounted products, may be marked as final sale and are not eligible for return or refund unless they arrive damaged or defective.

This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.